Terms & Shipping

Shipping Made Easy

Acorn Welding has excellent discount rates with our various freight companies to meet your shipping requirements. Ground, Air, Next Day, Oversized or Overseas we can accommodate you. We can provide next day service to most destinations in the United States of America. To make shipping easy we have done most of the work for you already. All you need to do is:

1.)

Pack up the shipment- Remember that for Air Based shipments the cost increases as the package size increases. Remember to package air shipments in the smallest boxes possible to save on freight costs. For Ground Based shipments, remember to add a little extra padding as these shipments are more prone to damage. Often it is less expensive to 2-Day Air a shipment than it is to ship a Ground-based shipment if the package is small. Generally Packages smaller than 12"x10"x8" should be shipped by 2-Day Air service.

2.)

Fill In the documents- Don't worry it is easy! We have done most of the work for you already. All you need to do is select the correct customs document, Fill in the missing information, and attach them to the package. Your carrier will take these documents and do the rest. You will have to fill out a waybill. If you are using computer software to generate a waybill you can either use the software to generate these documents or fill them in manually and skip the step in the software. Remember... It is easier to do the waybill by hand and hand it in at the ship center or to your driver. You will need to print 5 copies of the document. Keep one for yourself, put 3 on the outside of the box, and give one to the driver.

Custom's Form

3.)

Ship your package- Call for a pickup or delivery of the package at your local ship center. Your driver will bring you a manual waybill if you ask. These are easy to fill out and may ask for some of the same information as you have in the documents. Remember to fill out the customs documents first so you have all the answers.

Shipping to Acorn Welding is as easy as 1, 2, 3!
Please feel free to call us at 1-888-388-8803 with any shipping questions you may have.

Our Address:

Acorn Welding Ltd.
10916-119 Street
Edmonton, Alberta, Canada
T5H 3P4

Terms & Conditions

Risk of Loss

All risks of loss or damage to the parts sold will be borne by the buyer once the shipment has been accepted by the carrier and claims for loss or damage shall be only against the carrier. Claims of carrier service failures will be processed in accordance with the carrier’s policy with the cooperation of Acorn Welding Ltd. (hereafter referred to as AWL).

Payment

All parts listed herein are sold for cash, by check, or duly certified by a bank satisfactory to AWL and payable in such money, unless otherwise specified. AWL shall retain possession of title to and a lien upon the parts until fully paid for by the buyer. Payment in full is due on or before the 30th day following the invoice date for customers who have established a charge account. Customers who have not established credit with AWL may pay in advance via Visa, MasterCard, or by C.O.D. (Additional Handling fee Applies), in accordance with the statement above. Any account not paid within 60 days shall bear interest at the rate of 24% per annum from the invoice date, and shall also be subject to the cost of collection, including reasonable attorneys’ fees of AWL.

Returns

Parts ordered from our regular stock inventory may be returned for any reason within 30 days with no restocking fee. After 30 days, return authorization is required and may include a 15% restocking/re-inspection fee. Parts ordered from our non-standard inventory including parts Completed on Request, require return authorization and are subject to a 20% restocking fee. Special-ordered parts and custom built exhaust systems may not be returned. In all cases, parts must be unused and in resalable condition, with all documentation intact, including, but not limited to, manufacturers’ certification and FAA/TCCA airworthiness tags. All returns must be shipped prepaid by the customer including customs charges, duties, and brokerage.

Storage of Parts

Acorn Welding is not responsible for any loss of parts sent into Acorn Welding. Parts sent in become the property of Acorn Welding after a period of 90 Days. Parts sent in without any documentation will be quarantined for a period of 90 days and then recycled.

Core Returns

Cores may be returned at any time. All cores must be returned in a repairable condition, it must be “as removed from aircraft” and fully assembled to be eligible for full credit. Once your core has been received and credit issued, our custodial responsibility for your core is terminated, and it becomes our property. If your core is cut apart or disassembled, please let us know before the sale — we may reduce or waive the core deposit and record that agreement on the sales invoice. Core and stock returns must be shipped prepaid of all shipping charges, duties and taxes. All cores returned need to have a removal tag or equivalent paperwork including the aircraft serial number. Cores without tractability cannot be accepted.

Claims

Claims for shortages, defects, and errors must be made within 5 days of receipt of parts.

Warranty

AWL offers a one-year unlimited hour of operation warranty against defects in material and workmanship, under ordinary use conditions as defined by industry standards.

The warranty shall not apply to any improperly installed parts. The warranty shall not apply to any parts that were subject to misuse, neglect, damaged or altered in any way outside our company premises.

On Partially repaired parts, our warranty only covers the workmanship of our repairs. Areas that were not repaired by AWL are not covered by our warranty.

Since AWL has no control of how parts are stored, used, handled or installed once they leave our company premises; we make no warranties other than to repair the defective part or to refund the purchase price, at our option. The recipient or user agrees to assume all risk and liability whatsoever for any incident or consequential injury, downtime, labor, damage of property or any circumstance arising from the sale, even if same is caused by the oversight or error of AWL.

AWL parts are manufactured to factory standards. Our warranty policy guarantees reasonable fit with factory standard parts. Our warranty does not include fit with parts that are not factory standard equipment, deformed, damaged, or warped. Any warranty claims concerning fit must be authorized by AWL prior to any returns being made. If a part does not fit it must be returned for adjustment along with any parts requiring adjustments. Additional charges may apply to rework additional parts. This warranty does not apply to custom built, home built, or one-of-a-kind products.

All warranty claims returns must be shipped prepaid of all shipping charges, duties and taxes.

Prices and Quotations

All prices are In Canadian Dollars. All quotes are quoted in Canadian Dollars. Quotations are valid for 45 days from the date quoted. Quotes for custom work, home built, and one-of-a-kind products are approximations and may exceed the quoted price by 20%. All such products may require additional adjustments to optimize fit and performance.

Governing Law and Jurisdiction

These terms and conditions shall be construed in accordance with and governed by the laws of the Province of Alberta. Exclusive jurisdiction and venue of any legal action arising hereunder or out of the sale of parts by AWL shall be in the Courts of the Province of Alberta.

ACORN WELDING LTD.

10916-119 Street NW
Edmonton, Alberta
Canada T5H 3P4